Check-In

Check-in online

Passengers with Classic, Flex, Express or Business packages can check-in online, from 24 hours prior to their flight until one hour before departure. If you check-in online, you can print your boarding pass at certain airports, without having to visit the check-in counters.

Online check-in may not be used in the following cases:

• When a special service has been requested (children travelling alone, wheelchair assistance, etc.)
• When you are required to show your credit card at the counter

Check-in online at this link. You will need to enter your booking reference, your last name and the airport you are departing from.Once you reach the online check-in page, you can select the flights for which you want to check-in, select your seat and pay for any additional baggage.After confirming your information, you can download your boarding pass as a .pdf file or have it sent to your Smartphone.

Travelling with checked baggage?

Baggage other than hand baggage must be checked in at the bag drop counters (only available at the Madrid and Barcelona airports) or at the check-in counters at least 45 minutes prior to departure. Once you’ve checked in your bags, head to security and be ready to show your boarding pass.

Customer Service