VIP Services

VIP Lounge

Enjoy our VIP lounges as you wait to board in an inviting and elegant environment. 

  • Do you have to work? 
    We'll make a PC available to you, with free internet access, telephone and fax... 
  • Prefer to take a break?
    Make the most of your stay with television, press, magazines, bar etc...
  • Need a rest? 
    A reserved space with comfortable beds just waiting for you: "The Relaxation Corner", available in all the lounges at Terminal 4.
  • A space without noise
    Terminal 4 is a quiet airport and PA messages are very restricted. That's why we've placed information screens inside the lounges, so you can easily check the status of your flight and your boarding time.

* Available at major airports. Services may vary based on location. 

Which passengers can access VIP lounges? 

VIP Parking

  • We'll look after your vehicle free.
  • Valet parking service for private vehicles at Madrid airport. This service includes, at no additional cost, parking and insurance for your vehicle.
  • What's more, holders of Iberia Plus Platinum, Gold and Iberia Singular with Iberia Express tickets can enjoy the above service, regardless of the fare or class they are travelling, and even with tickets purchased using their Avios. 

The free parking service is for:

  • 3 days for flights to destinations in the Canaries and Europe (domestic-peninsular and Balearic Island flights not included). 

How can I order it?

  • By phone (up to 12 hours before your flight): In Madrid: 91 393 73 37.
  • Online (up to 24 hours before your flight): In Madrid. 

Required documentation
When collecting your vehicle, you must show your boarding pass for your flights with Iberia Express. If you do not provide them, the service provider will charge you the standard public rates. More information aquí.